xmas delivery

Native Skate Store Christmas Delivery and Returns

15/12/12

UPDATE! WE ARE CURRENTLY FULFILLING EVERY ORDER IN A TIMELY FASHION. MOST ORDERS PLACED BEFORE 3PM ARE DISPATCHED SAME WORKING DAY. PLEASE CHECK YOUR DISPATCH EMAIL FOR YOUR COURIER TRACKING INFO.

THE NEXT WEEK WILL BE A BUSY ONE FOR THE COURIER COMPANIES AND ROYAL MAIL. PLEASE BEAR THIS IN MIND BUT ALSO IF YOU HAVE NOT RECEIVED YOUR ORDER WITHIN 72 HOURS AND CANNOT TRACK IT DROP US AN EMAIL AT [email protected] WE WANT TO MAKE SURE YOU GET YOUR PARCELS BEFORE XMAS

THANK YOU FOR YOUR BUSINESS THIS YEAR. MERRY XMAS FROM ALL OUR TEAM HERE

In order to help you plan your Christmas shopping we thought we'd put together our Christmas delivery and returns schedule to make things a little bit easier for you. 

Christmas Delivery

The last delivery date to ensure that you receive your order before Xmas is Friday The 21st of December. Any orders placed after 1pm on Friday the 21st of December will not be delivered until the 28th of December. The last day is with a Courier, please select the courier option at the checkout to make sure your order is sent with our courier. 

Christmas Returns

If you have bought something from us that is a Christmas gift then it can be returned to us up until the 21st of January for a full refund or exchange providing the item is still in the original packaging and the tags are still attached. If you wish to return your order or an item from it for an exchange, refund or credit note you must first email us at [email protected] to request a Return Authorisation Number.

All returns must have a valid RA Number/ The RA Number enables us to swiftly deal with your return. Please return your item(s) to Native Skate Store, 50 Low Friar Street, Newcastle upon Tyne, NE1 5UE stating whether an exchange, refund or credit note is required. Please mark your RA Number clearly outside and inside the package.

If you have any questions regarding returning an item contact [email protected]. We regret that post and packaging charges cannot be refunded. 

We hope you have very happy Christmas